• Accenture

• American Medical Association

• Appian, "5 Automation Trends to Watch in 2024"

• CustomerThink

• Cyntexa, "What is ServiceNow? Products, Pricing, and Benefits Explained"

• Deloitte, "Innovation in Product Development"

• Deloitte, "The Economic Impact of Staffing Solutions"

• Deloitte, 2022

• EdTech Magazine

• Everest Group, 2021

• Exploding Topics

• FounderJar, "26 Business Automation Statistics for 2024"

• Gartner

• Healthcare Business & Technology

• Healthcare Information and Management Systems Society

• HBR, 2019

• Gallup, "The Relationship Between Engagement at Work and Organizational Outcomes"

• Inclusion Cloud, "Unlocking Efficiency: A Comprehensive Guide to ServiceNow RPA"

• Infocenter, "ServiceNow Automation: Top Five Benefits"

• International Journal of Agricultural Management

• Journal of Global Health

• Kissflow, "20+ Key Business Process Automation Stats You Need To Know"

• McKinsey, "Flexible Staffing: Maximizing Efficiency and Reducing Costs"

• McKinsey, "The eight essentials of innovation"

• McKinsey, 2019

• MIT Technology Review, "10 Breakthrough Technologies 2024"

• Outsourcing Journal

• PentaBlog, 2019

• PwC, 2020

• SHRM, "Culture Fit in Hiring"

• Standish Group, 2020

• WEF, 2021

• World Bank